⭐ 1 Star – Extremely Poor Product Quality and After-Sales Service I purchased this Lifelong Walking Pad with the expectation that it would last for several years. Unfortunately, the product stopped working just after one year of usage. After contacting Lifelong customer support, they asked for the model number and arranged a technician visit. The technician inspected the machine, charged a visiting fee, and informed us that a small internal belt had become damaged. He said the part would need to be ordered from the company. However, after waiting for the spare part, Lifelong informed us that the model has been discontinued and the required belt is no longer available. Their solution was either to purchase a new machine or get it repaired from outside. It is extremely disappointing that a walking pad costing thousands of rupees becomes unusable after just one year because of a small internal part that the company no longer stocks. A product should not become scrap simply because a basic spare part is unavailable. The warranty expired in February 2026, but that does not justify the absence of spare parts for a product that is barely one year old. Customers invest in fitness equipment expecting durability and support. My experience has been: • Product failed within one year. • Paid technician visit charges. • Spare part unavailable. • No repair support from the company. • Advised to buy a new product instead. I would strongly advise potential buyers to consider the availability of spare parts and after-sales service before purchasing this product. A fitness machine should last for several years, not just one.

This treadmill has been an excellent purchase. It is sturdy, user-friendly, and easy to maintain. What truly sets the company apart, however, is its outstanding after-sales service. I am writing this review after using the treadmill for a full nine months, which gives me enough experience to comment on both the product and the support provided. Recently, I misplaced the remote control and contacted the company for assistance. To my surprise, they arranged for a replacement remote to be sent promptly, completely hassle-free and at no additional cost. In an era where customer service often falls short, this level of support is commendable. I am highly satisfied with both the product and the company's commitment to customer care. Thanks.

Easy to install and my parents can easily use it at home to get their daily activity in. Sturdy enough and can be moved easily.

I have been using the Lifelong walking pad for the last 6 months, and it has been working smoothly without any issues. It is very easy to use, compact, and perfect for daily walking at home. The speed control is simple, and the machine runs quietly, which makes it convenient for use even in an apartment setting. It’s a good option for regular light workouts and maintaining daily step goals. The build quality is decent for the price, and so far, I have not faced any technical problems. It feels stable while walking and is easy to store when not in use. One suggestion for improvement would be to provide a removable or attachable stand for the remote. Currently, there is no proper place to keep the remote safely while using the walking pad, and a dedicated stand would make it more convenient and user-friendly. Overall, I am satisfied with the product and its performance over the past 6 months.